STNCE · Customer Operations

Customers

Create contracted customer accounts, allocate product capacity and track workspace provisioning before the customer connects an identity provider.

Customers shown—

Active—

Needs attention—

Connected tenants—

Customer	Status	Plan	Tenants	Identities	Renewal	Owner access	Region
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Track the operational hand-off from signed customer to an active workspace, invited Owner and connected customer tenant.

Create customerRecord the contract, workspace profile and commercial allocation.

Provision workspaceCreate the isolated customer records and tenant boundary.

Invite OwnerDeliver customer access through the configured identity boundary.

Connect tenantThe customer Owner adds Entra and validates read-only access.

In progress—

Needs attention—

Workspace ready—

Awaiting tenant—

Customer	Provisioning	Owner access	Workspace	Tenant connection	Attention
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Compare customer consumption with contracted identity and tenant allocations, alongside polling and assessment activity.

Identities discovered—

Identity allocation used—

Tenants connected—

Assessments · 30 days—

live aggregate Values reflect customers in the current operational result set.

Customer	Identity consumption	Tenant consumption	Polling	Assessments	Commercial status
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See which customer workspaces are syncing and assessing cleanly, where signals are stale, and what needs operator attention.

Healthy sync—

Needs attention—

Never synced—

Assessment recorded—

Customer	Sync health	Last sync	Last assessment	Posture	Operational state
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Review customer-management activity performed by STNCE operators, including account creation, entitlement changes and access delivery.

Events loaded—

Completed—

Other outcomes—

Operators—

initial view Audit events are loaded for customers in the current operational result set; server-side filtering and export follow next.

Occurred	Action	Customer	Operator	Outcome	Detail
Open Audit to load operator activity.